All the support your family needs

Helping our service users to lead independent lives with support packages designed around them

Welcome to Avenue Care Services

Our Care service offers you support in your own home by providing personal care and practical domestic help in a way which fits with your assessed individual needs and routines and those of your carers.

Private Care

Private Care

All about our Private Care

Private care is available for any daily tasks you or a relative may need support with. These services cover bathing, showering, applying creams and lotions, dressing and toileting, all in the comfort and privacy of your own home.
Working to your regular routines within the confines of your own home, and ensuring that support is tailored to your specific requirements, our fully trained care assistants offer professional support in a way that’s most comfortable to you and your family.

We believe in the importance of a continuous service and the same familiar faces, especially when it comes to personal care. Speak to us to find out more about how we can support you or a loved one. Once you contact us we’ll arrange a visit to take in the care requirements and provide you with all the relevant information you’ll need to make the best decision for your assessed requirements.

Please contact us via the below link to discuss our Private Care services.

Direct Payments

Direct Payments

All about our Direct Payments service

Direct payments are made by the local council, they are for people who are assessed as needing help from social services and prefer to arrange and pay for their own care and support services instead of receiving them directly from the local council.

You must be able to give your consent to receive direct payments. You must also be able to manage them even if you need help to do this on a day-to-day basis.

If you already receive social services, your local council must offer you the option of direct payments in place of the services you currently receive. There are some limited circumstances where you are not given the choice; your council will be able to tell you about these.

If your local council has decided that you do not need social care services, it will not offer you direct payments; if you think your needs or circumstances have now changed, ask your council for a new assessment.
If this is something you wanted to do with Avenue we would assess the care package and provide you with a care plan for your consideration.

Funded Care

Funded Care

All about our Funded Care Service

Funded Care involves working with your local authority to deliver packages of care that have been assessed to each service users’ requirements. The level of funding will depend upon an assessment of needs which is broadly based on the level of assistance required with daily living activities, such as washing, dressing, preparing meals and taking medication.

Within this process, the local authority would perform means tested calculations around a service user’s income, savings, capital and establish what level of funded care is required (this may vary from partial to full packages of care).

We will then work closely with both the service users and the local authority in order to ensure the care packages are supported and any proposed changes to the ongoing support is discussed and implemented within the right timescales.

We are happy to discuss this process with you and provide advice on how to apply throughout the process. Please get in touch via the below link.

Care Hotline

Care Hotline

All about our Care Hotline

If you have any queries in relation to any of our services and would like to know more about the different types of Care packages we provide please contact our regional teams.

We can provide advice on funded care applications or help you with any questions you may have on direct payments and how to manage this from a service users perspective.

Dundee  01764 663 644

Angus  01764 663 644

Perth  01764 663 644

Fife  01383 326 401

Edinburgh  0131 516 2216

enquiries@avenuecareservices.co.uk

“Any change of care requirement was organized by the office team straight away and we were kept up to date with all aspects of my mothers care. She and we had an excellent relationship with Avenues carers and this provided us with a real level of comfort knowing that she was getting the support and protection she needed…”

Mrs Robertson, Fife

“After having a rather nasty accident I was "rescued" by your ladies. each morning they helped me shower and dress until now when i am now able to manage on my own. During the months of help, I met different carers and each one was pleasant, caring and very helpful. Their visits were a pleasure. I would like to thank you for the kindness and excellent Care I received - much appreciated”

Mrs Hall, Falkirk

“I am writing on behalf of the whole family to thank you and your staff for the care you gave to my father over the past years. We were particularly grateful for the way you kept a consistent team of carer’s working with him who were superb and kept him smiling, which was very important for him and to us. This must have been difficult and I also know that some of the carers walked quite a distance to attend. Thank you all again for your support through some difficult times…Mrs Robertson, Auchterarder ”

Mrs Robertson, Auchterarder

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